We make the utmost effort to see students in a timely manner. However, during registration periods, appointments fill quickly and students may experience longer wait time in the Drop-in Lobby. 

Counseling for your academic, career, and life goals.

Counseling services are available virtually via Cranium Café, a web-based counseling platform and in-person. SBVC counselors can assist you in making informed decisions about your academic, career, and life goals.

Counseling will have drop-in services (walk-in appointments) for the first two weeks of the semester.

If you want more information on how to navigate the new “Self-Service” system, check out the videos that are available on the SBVC YouTube page.


Appointments are made two days in advance and open at midnight for available appointments. Appointment time will vary and will be personalized based on the individual needs of the student.

Drop-in services are available on a first-come, first-served basis for students with quick questions. Students will have up to 10 minutes with a counselors. Education plans may not be created during drop-in due to time constraints. For in person drop-in seervices, check in at the front desk.

Late Arrival Policy
As a courtesy to other students and our faculty and staff, we expect that students will be on time to counseling appointments. However, we do understand that unexpected events may arise. We will accept late attendees up to ten (10) minutes after a scheduled appointment. Arriving late to an appointment will reduce your appointment duration by the amount of time you are late. Students arriving more than ten (10) minutes late will be required to reschedule their appointment.

Please contact the Counseling Department at (909) 384-4404 in advance if you will be unable to attend your appointment or check your student email for your ConexED confirmation email and you can cancel the appointment or reschedule.

No Show Policy
If you do not attend a scheduled appointment, you will be marked as a No Show. However, we do understand that unexpected events may arise. We will allow you to receive two No Shows without consequence. If you acquire three (3) or more No Shows, you will no longer be able to schedule counseling appointments online and will need to call our office.


General Counseling Contact

AD/SS 103
Hours of Operation

Summer Hours
Monday - Thursday8:00am-6:00pm 
Friday Closed

Regular Hours

Monday & Thursday
Tuesday & Wednesday 8:00am-7:00pm 
Friday 8:00am-2:00pm

Extended Hours 
Monday - Thursday 8:00am-7:00pm (August 12th-23rd)
Friday 8:00am-4:30pm (August 12th-September 14th)
Saturday 9:00am-1:00pm (August 17th & 24th)

  • June 19

Current student looking for special programs?

We offer a wide variety of specialized services! The programs, services and facilities provided by our various departments are designed to create a stimulating and supportive environment that enhances the personal development, learning, educational success and career preparation of all students.

Our departments provide Disability Services (SAS), Student Health Services, Veteran's Services, Valley-Bound Commitment, EOPS/CARE, CalWORKs, Puente Project, Tumaini Program, Success Through Achievement & Retention (STAR) and International Student Services.

Browse Special Programs

Education Plan and
Starfish Student Guide

Online Learning and
Canvas Support

The Counseling Department is committed to ensuring a safe and supportive environment and valuing individual lived experiences. Counselors are essential in providing student-centered counseling services and ensuring equitable access and empowerment to a diverse community of learners.