During COVID-19 students will be able to meet with a counselor during Counseling hours through alternative modes of communication such as online or phone. Please look at individual departments webpage for details.

Location AD/SS-103
Telephone: (909) 384-4404
Office Hours

Regular Hours
8:00am - 5:00pm (MR)
8:00am - 7:00pm (TW)
8:00am - 2:00pm(F)

Campus Closure 

1/15/2021 (F)

Spring Peak Hours (1/19 - 1/29/2021)

8:00am - 7:00pm (MTWR)

8:00am - 4:30pm (F)

Saturday Hours 
9:00am - 1:00pm (on 

1/23, 1/30, 4/17, 4/24/2021)



All appointments will be held online through Cranium Cafe until further notice.

SBVC counselors can assist you in making informed decisions about your academic, career and life goals. Meet with a counselor to develop an educational plan to reach these goals.

Steps for First-Time Valley College Student:

1.  Apply to the College

2.   Complete the Online Orientation 

3.   Complete the Guided Self-Placement 

4.   Meet with a counselor to develop an education plan

Student Frequently Asked Questions

Online Counseling is available for the following services

  • General and career questions
  • Questions regarding certificate, degree and transfer requirements
  • Application and registration information, including course overload requests
  • Prerequisite clearance and Placement Test waivers
    (must have an electronic copy of outside transcripts to share with the online counselor)
  • Probation/Dismissal Advising: Student Success Advisors are also available online to discuss your probation status
  • Review or update of a previously drafted Student Education Plan (SEP)
  • Graduation checks

To develop a two-year comprehensive education plan, the recommended months are September and October in fall semester, and February through mid-March in the spring semester.

How to Speak with a Counselor 

To speak to a counselor, you can schedule an appointment with a counselor via Cranium Cafe, a web-based counseling platform. For quick questions, you can also go to the Cranium Cafe's Lobby for a short drop-in counseling session (see the notes below). You must have your SBVC student ID to make an appointment and speak with a counselor.

  • Technical Information: Make sure to use Chrome or Firefox browsers when using Cranium Café.
  • Login Information: The username and password will be the same one used for WebAdvisor.
  • Online Lobby Link: General Counseling Student Lobby 
    • Drop-in counseling is available for quick questions, if you require a longer meeting time the counselor may suggest that you make an appointment.
    • Counselors will assist students based on their entrance time into the lobby. If the lobby is “locked,” it means no more students will be allowed to enter the lobby.
    • Please check your audio and visual component before entering the lobby in the Pre-Meeting Check 
  • Online Appointment System: General Counseling Appointment  
    • Appointments can be made up to 2 days in advance. If there are no available appointments, we are fully booked. Please check back the following day, starting at midnight, for new appointment availability.
    • Please review this pdf, including the audio and visual component, one day prior to your appointment.

Note: We make the utmost effort to see students in a timely manner. However, registration periods tend to be the busiest times to meet with a counselor.  Thus, students may experience at times a longer waiting period.  Please be patient with us as we work to expedite the services needed. We thank you in advance for your understanding and support.   

If you are a participant of Adult Education, Athletics, CalWORKs, DSP&S, Dreamers, EOPS/CARE, First Year Experience (FYE), Guardian Scholars/Foster Youth, MESA, Middle College,  Nursing, Promise Program, Puente Project, STAR, STEM, Transfer and Career Services, Umoja-Tumaini, or Veterans, please go to the top of the page, to make an appointment with the department counselor.