Contact Us

Important information on how to contact us in Financial Aid.

The San Bernardino Valley College Financial Aid Office is open to serve you Monday through Friday. Hours are subject to change during holiday periods and during the Summer semester. Please check this website for updates on Financial Aid Office hours during each semester.

The Financial Aid Office offers full services Monday through Thursday of each week. Fridays are limited services. On limited service days students may inquire about general information however, account specific information cannot be provided. Students are encouraged to utilize WebAdvisor for information pertaining to their file.

Fall 2019 Office Hours

  • Monday & Thursday: 8:00am - 5:00pm
  • Tuesday & Wednesday: 8:00- 7:00pm
  • Fridays: 8:00am - 2:00pm
  • Saturday: October 26 & November 2: 9am-12:30pm

*The Financial Aid Office will see the last student of the day, 30 minutes prior to the office closure time posted above. During times of high volume, our QLESS system may close sooner when our waiting line meets maximum capacity.

**Fridays are limited service days from 12pm-2pm. On limited service days, students may inquire about general information however, documents cannot be accepted and account specific information cannot be provided. Students are encouraged to utilize WebAdvisor for information pertaining to their file.

We encourage students to sign into our QLESS virtual waiting line system prior to coming in to reduce wait time. You may download the QLESS app or sign in from our website here.

For urgent matters please contact our office at FAID@valleycollege.edu.

Office Closures

  • September 2, 2019
  • November 11, 2019
  • November 28-30, 2019
  • December 12- 11:00am-1:30pm
  • December 24- January 3, 2020
  • January 10- 8:00am-1:30pm

Office Location 

San Bernardino Valley College
Financial Aid Office – AD\SS 106
701 South Mount Vernon Avenue
San Bernardino, California 92410

Office Phone

(909) 384-4403

Office Fax

(909) 384-9226

Office Staff

Director of Financial Aid

Vacant

Financial Aid Coordinator

Cal Grant, CHAFEE Grant, Dream Act Applications, Federal Work-study: Samuel Trejo

Financial Aid Coordinator

Scholarships, Transmittals, Reconciliation: Maria Trujillo

Financial Aid Outreach Coordinator

Fermin Ramirez

Department Secretary

Krista Ornelas-Mora

Financial Aid Specialist II

Processes student files based on last name

Clerical Assistant II

2019-2020 Files