IV. Student Support
Online learning is, at this point, not new. The growth of online offerings at SBVC and around the country has established this mode of delivery as "normal," rather than experimental. The need for adequate student support is the same as the need for on-campus classes. But there are special considerations because of the delivery format. The Online College Plan affirms one of the guiding principles of the foundational document for the Online College at SBVC that all student support services for online classes should be functionally equivalent to student support services for on-campus classes.
|
Objective 4.1 |
Students taking online classes will have access to library services |
||
|
Benchmarks |
|
Party(ies) Responsible |
date |
|
|
a. Reviews of library services (reference access, database access....) will be completed annually |
Dean, Learning Resources |
Annual, 2011-2013 |
|
|
b. Campus climate surveys will include data from online students |
Institutional Research |
Annual, 2011-2013 |
|
|
c. Ensure campus resources adequately support online classes |
OPC |
ongoing |
|
|
d. Explore alternate digital text resources (i.e. eBook rental of texts and material) |
DECC |
spring, 2012 |
|
Objective 4.2 |
Students taking online classes will have access to counseling services |
||
|
Benchmarks |
|
Party(ies) Responsible |
date |
|
|
a. Reviews access to counselors by online students |
Patti Jones |
Spring, 2012 |
|
|
b. |
|
|
|
Objective 4.3 |
Students taking online classes will have access to tutoring and student support services |
||
|
Benchmarks |
|
Responsible Party(ies) |
date |
|
|
a. Explore alternate means of offering tutoring services online (synchronous and asynchronous) |
Rose King, Glen Kuck |
February 2012 |
|
|
b. Ensure that the student success center is available to online students |
Rose King |
February 2012 |
|
|
c. Ensure that the writing center is available to online students |
Dirksen Lee |
February 2012 |
|
|
d. Explore generic face to face orientations to online learning |
Maha Al Husseini |
February 2012 |
|
Objective 4.4 |
Explore options for developing modules to enhance student success in online classes |
||
|
Benchmarks |
|
Responsible Party(ies) |
date |
|
|
a. Modules dealing with technology |
OPC |
February 2012 |
|
|
b. Modules dealing with "soft skills" that characterize increased student success |
OPC |
February 2012 |
|
|
c. Including a link to a module in the Online Orientation session |
OPC |
February 2012 |
|
|
d. Half-unit course on learning to learn online |
OPC |
February 2012 |
