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IV. Student Support

Online Learning Plan: Student Support

 

Online learning is, at this point, not new.  The growth of online offerings at SBVC and around the country has established this mode of delivery as "normal," rather than experimental.  The need for adequate student support is the same as the need for on-campus classes.  But there are special considerations because of the delivery format. The Online College Plan affirms one of the guiding principles of the foundational document for the Online College at SBVC that all student support services for online classes should be functionally equivalent to student support services for on-campus classes.

 

Objective 4.1

Students taking online classes will have access to library services

Benchmarks

 

Party(ies) Responsible

date

 

a.  Reviews of library services (reference access, database access....) will be completed annually

Dean, Learning Resources

Annual, 2011-2013

 

b.  Campus climate surveys will include data from online students

Institutional Research

Annual, 2011-2013

 

 c.  Ensure campus resources adequately support online classes

OPC

ongoing

 

d.  Explore alternate digital text resources (i.e. eBook rental of texts and material)

DECC

spring, 2012

 

 

Objective 4.2

Students taking online classes will have access to counseling services

Benchmarks

 

Party(ies) Responsible

date

 

a.  Reviews access to counselors by online students

Patti Jones

Spring, 2012

 

b.

 

 

 

Objective 4.3

Students taking online classes will have access to tutoring and student support services

Benchmarks

 

Responsible Party(ies)

date

 

a. Explore alternate means of offering tutoring services online (synchronous and asynchronous)

Rose King, Glen Kuck

February 2012

 

b.  Ensure that the student success center is available to online students

Rose King

February 2012

 

c.  Ensure that the writing center is available to online students

Dirksen Lee

February 2012

 

d.  Explore generic face to face orientations to online learning

Maha Al Husseini

February 2012

 

 

Objective 4.4

Explore options for developing modules to enhance student success in online classes

Benchmarks

 

Responsible Party(ies)

date

 

a. Modules dealing with technology

OPC

February 2012

 

b.  Modules dealing with "soft skills" that characterize increased student success

OPC

February 2012

 

c.  Including a link to a module in the Online Orientation session

OPC

February 2012

 

d.  Half-unit course on learning to learn online

OPC

February 2012